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Terms & Conditions of Sale

Effective from January 1, 2025, Last updated: October 2026

These Terms & Conditions of Sale govern all sales of online programming course services concluded between Smart Kids School ('SKS') and any person wishing to purchase courses. Any order implies full acceptance of these Terms.

1Provider Information

Company name

Smart Kids School (SKS)

Legal form

Sole proprietorship

Owner

Bassel Belhadj

Address

Avenue d'Echallens 60, 1004 Lausanne, Suisse

Email

contact@smartkids-school.ch

Phone

+41 77 476 84 92

Website

smartkids-school.ch

2Services Offered

Smart Kids School offers online educational programming courses for children from age 7, using Scratch (MIT), Python, and modules in AI and robotics. Courses are delivered via video conference by qualified instructors (EPFL & ETHZ engineers).

Available packages:

  • •Solo (1 child), One-on-one personalised classes. 4 sessions of 1h per month. Minimum 3-month commitment, with a lower monthly rate on 6 or 12-month plans.
  • •Duo (2 children), Shared course between 2 children (sibling or friend). Total price covers both children. 4 sessions of 1h per month. Minimum 3-month commitment, with a lower monthly rate on 6 or 12-month plans.
  • •Premium, One-to-one mentoring with the founder: 2 sessions per week, project published within 12 months, competition preparation, quarterly review with parents, direct access to the founder, 2 vacation camps offered per year. Available without commitment or as 12-month full payment (-10%).
  • •Vacation camps, Intensive camps during school holidays (Easter, summer, autumn, February). Price per child per camp, with 10% discount on 2nd child from same family.
  • •Mathematics, Individual mathematics classes (awakening, understanding the school curriculum, going deeper, competition prep), sold as hour packs paid in full upfront. See 6.6.

📋 Up-to-date detailed pricing: smartkids-school.ch/tarifs (the complete pricing grid, always updated, is available on this page).

All prices in CHF, taxes included. Smart Kids School is not subject to Swiss VAT (turnover < CHF 100,000).

3Order & Enrollment Process

The order is formalized by filling in the enrollment form on the site, followed by full payment. The sale is only final after Stripe payment confirmation.

1

Fill in the enrollment form (parent and child details, desired level)

2

Choose the payment option and accept these Terms (checkbox in the form)

3

Redirect to Stripe secure payment page

4

Payment confirmation and welcome email within 48 business hours

5

Session scheduling agreed with the parent

4Payment Terms

Payment is due at the time of ordering. No sessions are scheduled before receipt of initial payment. Smart Kids School offers several payment terms depending on the package chosen:

4.1 Monthly subscription (Solo, Duo, Premium)

For Solo and Duo, the minimum commitment period is 3 months. Premium Monthly (CHF 999/month) is the only plan without a fixed commitment (see 6.2).

  • •3-month commitment : automatic monthly payment. The Client commits for 3 consecutive months (minimum duration). The subscription then renews monthly, cancellable anytime.
  • •6-month commitment : monthly payment at a reduced rate. The Client commits for 6 consecutive months. The subscription then renews monthly, cancellable anytime.
  • •12-month commitment : monthly payment at an even more favorable rate. The Client commits for 12 consecutive months. The subscription then renews monthly.

4.2 Total payment with discount (option)

The Client may choose to pay the entire commitment period in a single payment, and benefit from an immediate discount:

  • ✓3 or 6 months full payment: approx. 10% discount
  • ✓12 months full payment: approx. 10% discount

⚠️ Total payment is not refundable after the 1st session, except under the Premium first-session guarantee (see 6.1).

4.3 Vacation camps

Camp fees are payable in full at registration. Registrations are confirmed within 24 working hours of payment receipt.

4.4 Accepted payment methods:

Credit/Debit card

Visa, Mastercard, American Express, via Stripe (PCI-DSS L1)

TWINT

Via Stripe, with your bank’s TWINT app, for one-off payments (not for monthly subscriptions)

Apple Pay / Google Pay

Via Stripe, depending on device and country

The online enrollment form accepts card payment. Payment by bank transfer (CHF) is possible on request, to be agreed by email before enrolling.

All transactions are secured by TLS 1.2+ encryption. No bank card data is stored on our servers.

Bank transfer: offers paid in one go (holiday camps, maths packs, Solo, Duo and Premium paid in full) can also be paid by bank transfer. The Client then receives an invoice with a QR code, payable within 10 days. The enrolment is confirmed on receipt of payment; for a camp, payment must reach us before it starts. If payment is not received by the due date, Smart Kids School may cancel the enrolment and release the place. Promotional codes apply only to card payments.

Early bird offer for camps: a camp enrolment made at least 21 days before the start of the chosen week receives a 10% discount (price rounded to the franc), until the day shown on the camps page inclusive. The early bird offer cannot be combined with a promotional or referral code.

Referral: after their first payment, each customer family receives a personal referral code. A new family using it gets 10% off its first enrolment (first monthly payment for a subscription). For each new family who pays an offer of at least CHF 259 with this code, the referring family receives a free one-hour individual session, in maths or coding, valid for 12 months, up to 5 sessions per calendar year. No session is granted if the order is refunded, if the new family was already a customer, or for using one's own code. The free session cannot be exchanged or refunded in cash.

Promotional codes: a discount code (referral, partner school or association, one-off offer) is entered at checkout. It cannot be combined with another code, does not apply to gift cards, cannot be exchanged or refunded in cash, and remains valid within the limits stated when it was given (duration, number of uses, first order). On a subscription, the discount applies for the period set by the code.

5Course Delivery Terms

Courses delivered exclusively online via video conference (Zoom, Google Meet or equivalent).

The Client must have a computer (PC, Mac or Chromebook) with a stable internet connection. Scratch and Python run directly in the browser.

Solo: 1 child. Duo: 2 children sharing the same session. Premium: 1 child in one-to-one mentoring, 2 sessions per week.

Flexible schedule: Monday to Saturday, 09:00–20:00 (Swiss time). Camps: Monday to Friday during school holidays.

A digital certificate of achievement is issued to each student upon completion of each course. For Premium: personalised video report sent monthly to parents.

6Cancellation, Rescheduling & Guarantee Policy

✓6.1 First-session money-back guarantee (Premium, camps and mathematics packs)

This guarantee applies to Premium plans (monthly and 12-month), vacation camps and mathematics course packs. If you are not satisfied with your 1st session, for any reason, you can request a full refund of your initial payment within 7 days of this 1st session, by email to contact@smartkids-school.ch. It does not apply to annual Solo and Duo plans, for which a free 30-minute trial lesson is offered before enrollment to evaluate the child's level and the right programme — see the Pricing page.

6.2 Cancellation of the no-commitment Premium subscription

This clause applies to the Premium Monthly plan (CHF 999/month), the only plan without a fixed commitment. The Client may cancel anytime by email to contact@smartkids-school.ch. Cancellation takes effect at the end of the current paid month. No partial refund of unused sessions of the current month is granted (except force majeure).

6.3 Cancellation of subscription with commitment (3, 6 or 12 months)

By subscribing to a commitment plan, the Client agrees to pay all monthly fees for the chosen duration. In case of early cancellation by the Client:

  • •Already-paid monthly fees are non-refundable.
  • •Remaining monthly fees until the end of the commitment period are still due, unless exceptional agreement by SKS.
  • ✓Exceptional cases (move abroad, major health issue, force majeure): SKS reviews each request and may grant suspension or termination without fees, with supporting documents.

6.4 Cancellation of total payment (discounted option)

The one-time full payment (approximately -10% compared to the monthly payment, regardless of duration: 3, 6 or 12 months) is firm and final. No refund is possible after the 1st session, except under the Premium first-session guarantee (see 6.1) or for an exceptional case evaluated individually.

6.5 Vacation camp cancellation

  • ✓More than 14 days before the camp start: full refund.
  • •Between 7 and 14 days before: 50% refund.
  • •Less than 7 days before or after camp start: no refund (except force majeure and the first-session guarantee, see 6.1).

6.6 Mathematics course packs

Mathematics courses are sold as hour packs (1, 4, 8, 12 or 20 hours), paid in full at the time of purchase. These are individual (one-on-one) courses only — no Duo plan.

  • •Purchased hours are valid for 12 months from the purchase date; they are used at the pace agreed with the teacher. After that period, unused hours are neither carried over nor refunded, except for an exceptional case evaluated individually.
  • •The first-session guarantee (6.1) applies to every pack: full refund if requested within 7 days of the first session. Outside this guarantee, payment of a pack is firm and final, except for an exceptional case evaluated individually.
  • •Cancelling a scheduled session less than 24 hours in advance deducts it from the pack (1 hour deducted), except justified force majeure.
  • •Tracking of hours used is kept manually by Smart Kids School and shared on request.

6.7 Rescheduling of an individual session

Any rescheduling request must be made at least 24 hours in advance by email to contact@smartkids-school.ch. Below this deadline, the session is considered used (except justified force majeure).

6.8 Cancellation by Smart Kids School

In the exceptional case where SKS must definitively cancel a Client's courses (e.g.: inability to provide the service for reasons beyond our control), the Client receives a full refund of unused amounts paid, plus 10% as compensation.

Refunds are made to the original payment method within 5 to 10 business days.

7Right of Withdrawal

In accordance with Swiss consumer law principles (CO art. 40a et seq.), the Client has 14 calendar days from the date of purchase to exercise their right of withdrawal.

Important exception

The right of withdrawal no longer applies once the first session has been delivered, if the Client expressly agreed that the service begins before the end of the withdrawal period.

8Client Obligations

Provide accurate information during enrollment.

Ensure the child has a quiet, learning-conducive environment.

Respect agreed schedules and notify at least 24 hours in advance.

Not record, reproduce or distribute course content without prior written authorization.

Behave respectfully. SKS reserves the right to exclude any disruptive student without refund.

9Intellectual Property

All educational materials created by Smart Kids School are its exclusive property. Any reproduction without written authorization is prohibited. Purchasing a course grants a personal, non-transferable right of use for the course duration only. Scratch® is a registered trademark of MIT.

10Liability & Force Majeure

SKS's liability is expressly limited to the amount paid for the service. In case of force majeure, SKS will reschedule sessions at no cost or offer a partial refund if rescheduling is impossible.

11Protection of Minors

Courses are for children from age 7. Orders must be placed by an adult with parental authority. SKS is committed to maintaining a safe, age-appropriate learning environment.

12Applicable Law & Disputes

These Terms are subject to Swiss law. In case of dispute, parties first seek an amicable resolution. Otherwise, the courts of the Canton of Vaud (Switzerland) have jurisdiction.

Contact us before any recourse

For any complaint: contact@smartkids-school.ch, Response within 48 business hours.

13Gift cards

  • Offer: a gift card entitles the holder to one week of holiday camp, a pack of 4 or 8 hours of one-to-one maths lessons, or 3 months of Solo coding classes. It is paid in full, at the public price of the offer at the time of purchase; promotional and partner codes do not apply to its purchase.
  • Validity: the card is valid for 2 years from the date of purchase; the expiry date is printed on the card. After that date, it can no longer be used.
  • Use: the code belongs to the card and can be used only once, on the website (“I have a gift card”). Dates are then set with the family according to availability. Once the code has been used, the usual rules of the offer apply, in particular article 6.6 for maths packs. For a gifted maths pack, the 12-month validity of the hours starts when the code is used, not when the card was bought; the code must be used before the card's expiry date.
  • Refund and exchange: an unused card is fully refunded on request to contact@smartkids-school.ch within 14 days of purchase. After that, it is no longer refundable, but remains exchangeable for another offer and transferable to another child. If the new offer costs less, the difference is kept as a credit, usable for another offer until the card's expiry date; if it costs more, the family pays the difference.
  • Gifted coding classes: the child starts with the free 30-minute trial lesson. If the classes don't suit them, the card can be exchanged for a week of holiday camp or a maths pack.
  • Loss and data: if the card is lost, the buyer can ask for the code to be sent again. Smart Kids School is not liable for the use of a code shared with a third party. The child's first name and the message entered by the buyer are used only for the card.